AI Readiness AssessmentWorked example
01 The scorecard
Readiness is 56 / 100 — the equal-weighted mean of the five pillars below, and reported as exactly that. The gap is governance and tooling, not people: literacy already sits above the mean because staff didn’t wait for permission to start.
| Pillar | Status | Score | Evidence |
|---|---|---|---|
| Process clarity | Strong | 71 / 100 | Dispatch runs on a documented playbook; billing partially mapped |
| Team literacy | Ready to train | 66 / 100 | Informal ChatGPT use in customer email — capability waiting for structure |
| Data hygiene | Watch | 54 / 100 | TMS records clean; billing lives in fragmented spreadsheets |
| Tooling coverage | Gap | 48 / 100 | Consumer tools only; no business tier, no shared accounts policy |
| Governance & security | Start here | 42 / 100 | No usage policy in force while customer data flows through public chatbots |
- Readiness today · equal-weighted
- 56 / 100
- Day-90 target
- 68
- Recoverable capacity identified
- ~11 hrs/wk
Worked example — Northshore Logistics is a fictional client · Zaiphr AI



